Welcome New Clients!
FAQs
What is the best way to make an appointment?
There are several ways to make an appointment for new and current clients! The easiest way to request an appointment is through our website or app. There, you can enter your name, email, pet name, preferred date and time, and then give a brief summary of what kind of appointment you need.
After you submit this, we will receive the request and make sure we have all the information we need to properly schedule it. Sometimes the times don’t work on our end but that’s okay! We will reach out with several other times available for the kind of appointment you need to find what works best for you.
Can I just call to make an appointment?
Of course you can! Sometimes this is even better if you have a lot of things you’d like the doctor to look at or feel like there’s more information you’d like to share with us to better make the appointment. Our number is (319) 277-7675.
Can I text or email to make an appointment?
You sure can! We will ask similar questions to the request form on our website but some people find this option to be easier to “cut out the middleman.” Either way you choose to make an appointment we will make sure your pet gets the kind of care it needs! The number to text is the same, (319) 277-7675, and our email is [email protected]
Do you have a rewards system?
Yes! For every $100 you spend in a single transaction you will get one Care Coin. These Care Coins can be exchanged for free nail trims, $10 off your exam, $10 off medication, and more! The most popular use of Care Coins is exchanging 10 for $100 off your invoice! Download our app to keep track of your Care Coins and ask a receptionist for more details.
What’s the app?
You can download our app, Pet Page, by scanning this qr code or looking it up on the App Store. Through the app you can request an appointment, request a refill on medications, keep you and your pet’s information up to date, and see how many Care Coins you have!
